Refund Policy

At Psy-Hi, we want you to love your purchase. If you’re not completely satisfied, we’re here to help! Please review our refund and return policy below.

• Items must be returned within 3 days of delivery.

• Products must be unused, unwashed, and in original packaging with tags attached.

• Sale items, gift cards, and custom orders are final sale and not eligible for return.

• To start a return, please follow these steps:

• Email us at [ Email] with your order number and reason for return.

• We will provide return instructions and a shipping label (if applicable).

• Pack the item securely and send it back within the return window.

• 🚨 Customers are responsible for return shipping costs unless the item is defective or incorrect.

• Once we receive your return, we will inspect it and process your refund within 3 business days.

• Refunds are issued to the original payment method.

• Shipping fees are non-refundable unless the return is due to our error.

• If you need a different size or color, please request an exchange instead of a refund.

• Exchanges are subject to stock availability.

• If you receive a damaged or incorrect item, contact us within 3 days of delivery with photos.

• We will send a replacement or issue a full refund at no extra cost.

If you have any questions about our return and refund policy, reach out to us at:

📧 [ Email]
📞 [ Phone Number]

Thank you for shopping with Psy-Hi! We appreciate your support.